Q: How long will it take for my carpets to dry? A: Depending on carpet material and humidity in your home it can take from 2 to 8 hours for your carpet to completely dry. However, you may walk on the carpet immediately after cleaning.
Q: Is it true that once you clean your carpet it gets dirtier than ever in a short while? A: Soapy residues left behind in your carpet by inexperienced technicians is the cause of rapid re-soiling. Our technicians use state-of-the-art enzyme detergents to scrub your carpets followed by hot water extraction utilizing a PH balancing additive (much like fabric softener in your wash), to eliminate all soapy residues. The result is the cleanest, softest carpet you can have.
Q: Will my carpets shrink? A: Absolutely not! Years ago some carpets would shrink because natural fiber was used as a carpet backing. Natural fibers can shrink during the drying process. Todays carpets are manufactured with synthetic backings which eliminate shrinking.
Q: How often should I clean my carpets?
A: Carpets should be professionally cleaned yearly. However, only you can determine how often to have your carpets cleaned depending on your lifestyle.
Q: Does cleaning my carpet void my warranty?
A: No. In fact, not having your carpets professionally cleaned, not wiping up spills promptly and not vacuuming frequently are the leading causes for carpet warranties not being honored.
